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Is my order secure?
How do I solve a problem with my order?
I'm from outside Hong Kong, may I order from NDSMarioland?
What is the Card Security Code?
How do you use the personal information I provide (name, address, etc.)?
What payment methods do you accept?


Is my order secure?
Yes, we use a secure server which encrypts all submitted information.

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How do I solve a problem with my order?
If you have questions about your order, please contact us via e-mail to ndsmarioland@gmail.com. You will need to provide us with all pertinent information (name, address, phone number, order number, etc.).

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I'm from outside Hong Kong, may I order from NDSMarioland?
Yes, we are able to ship orders placed on our online store to addresses outside China and Hong Kong.

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What is the Card Security Code?
Card Security Code is a special security feature of your Visa or MasterCard. Card Security Codes are not raised, so they are not scanned into standard credit card readers. In theory, these numbers are only visible to you. When you give your Card Security Code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder. We ask for the Card Security Code to help us detect fraudulent use of credit cards. This additional step allows us to greatly enhance the safety and security of our ordering process as it is generally only the card holder who will have access to these numbers. Flip your card over and look at the signature box. You should see a 16-digit credit card number followed by a special 3-digit code. This 3-digit code is your Card Security Code.

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How do you use the personal information I provide (name, address, etc.)?
We use and/or request personal and demographic information primarily to complete a user's online registration, to send e-mail newsletters, surveys, for e-cards, for processing orders through NDSMarioland online store, and e-mail correspondence. The type of information collected and the way the information is used will vary depending on the activity. We won't share the information with any other parties.

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What payment methods do you accept?
We accept Visa and MasterCard through Google checkout system and also accept cash on delivery.

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Last Updated: 11 Apr 2007 21:46:24 PDT home  |  about  |  terms  |  contact
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